Your questions answered
At LZ Locksmith, we believe in clarity and transparency. This section addresses the most common questions our customers in the United Kingdom have, ensuring you have all the information you need before choosing our reliable locksmith services. Your peace of mind is our priority.
Frequently asked questions
We've compiled answers to the most common queries regarding our locksmith services, pricing, and operational practices. We aim to be neat, tidy, and trustworthy in all our dealings, ensuring you feel confident and informed. If you don't find what you're looking for, please don't hesitate to contact us directly.
Are there any call out fees or hidden costs with LZ Locksmith?
We pride ourselves on transparency. At LZ Locksmith, we ensure all potential costs are clearly communicated upfront. You'll never encounter hidden fees or unexpected charges at the end of our service.
Does LZ Locksmith only supply quality locks?
Absolutely. At LZ Locksmith, we only supply and install high-quality, reputable locks that meet British Standards where applicable. Your security is our top priority, and we ensure all products are durable and reliable.
What information can I expect immediately if I have an urgent lock problem?
When facing an urgent lock problem, you'll immediately want to know our estimated time of arrival (ETA) and a clear understanding of the potential costs involved. LZ Locksmith aims to provide you with both of these crucial pieces of information as quickly and accurately as possible.
Will I be charged if LZ Locksmith cannot solve my problem?
Our commitment is to find a solution. In the rare event that we cannot resolve your specific lock issue, we will discuss the situation with you. Charges are typically only applied for successful resolution of the problem, or for services like diagnosis where a clear outcome is provided.
Am I committed to use your service if I only request a survey or viewing?
Not at all. Requesting a survey or a viewing from LZ Locksmith comes with no obligation to proceed with our services. We're happy to assess your needs and provide expert advice without any commitment from your side.
How does LZ Locksmith address concerns about hidden fees?
We understand that customers are often worried about hidden fees or costs that only appear at the end of a locksmith's visit. To put your mind at ease, LZ Locksmith maintains full transparency. We provide clear, upfront pricing and discuss all potential costs before any work begins, ensuring you have complete peace of mind.
Ready for reliable locksmith services?
We hope our FAQs have addressed your concerns and provided the clarity you need. At LZ Locksmith, we're committed to delivering trustworthy and professional services across the United Kingdom. Experience the difference with a company that puts your security first.